One of our greatest assets is our commitment to great customer service. While we do have a wealth of knowledge, experience and credentials working for us, we understand that those things are only part of being a great company. We want to be what you need.
You may need your questions answered. You may need honest input and straightforward pricing. You may need someone to be there to help walk you through something unexpected. You may need someone who is respectful of your family’s needs and offers contactless service calls.
We want to be your trusted resource for all your HVAC needs.
As a family-owned and operated business, we are deeply invested in our community. We treat you like family because WE are a family. Selling products and services is merely a starting place. Our goal is to support the customer experience every step of the way.
First, we do the job right the first time. “Do it the right way with WK!” is more than just a tag line for us. You deserve a job that is done professionally, efficiently and correctly. By taking the extra steps to deliver excellence from the start, we eliminate expensive and stressful problems down the line.
Secondly, we pay attention to the details. Each job is unique because each of our customers are unique. We listen to what our customers need and we make sure to complete each job thoroughly, which may include anticipating needs or problems that you may not have even thought of yet.
Lastly, we are available. Problems don’t follow a timeline and sometimes you need someone on to talk to right away. Our phone lines are open 24/7. We will listen to your situation; evaluate the urgency before scheduling the right service in an appropriate and convenient time frame.
We understand that you have a lot of choices when it comes to where you spend your money. We care about your experience and will always strive to meet your needs effectively. To find out more about our services, visit our website or give us a call at (845) 447-3347, we’d be happy to answer any questions you may have!