I think they have excellent above-average staff from speaking with you on the phone to installation of products to maintaining it. The gentleman, Ryan, who came to my home today to repair Mitsubishi Splits that was not releasing cold air but just warm air like a fan even though they were bought a year ago, showed above and beyond care, knowledge, repair skills, work ethic and pleasantry beyond reproach. I have complete confidence in this company. And the only thing that needs improvement is it took a while to get an appointment. Although I called with air conditioning not working and spent many uncomfortable days and nights, I had to wait a month for an appointment. Way too long to wait but they’re 😊 so good, I’m not surprised they’re booked up.
- June R.
Just had my central air conditioning system annual service completed. The technician, Warner, was excellent! Very courteous, professional and extremely thorough. He has performed this service for us in the past and is always top notch. We will continue to use WK Mechanical because of employees like Warner.
- Anthony V.
I can not thank WK Mechanical enough. From start to finish everything was perfect. Started dealing with Trish over the phone and via email. Prices were affordable and she was very knowledgeable about what we needed. She kept me up to date even confirmed the night before. This morning received a call from Luis (not sure if I'm spelling that right) to let us know what time to expect him. Great service. Great install team. If I could give them 10 stars I would have. Looking forward to working with you in the future.
- AnnMarie M.
Great experience!! Dan came same day call was made. He was patient and was able to fix my boiler. He explained all the steps he was making to fix the problem. And when he was done he stood a little longer just to make sure everything was working properly. Definitely would recommend this company.
- Edwina B.
Dan was prompt, courteous and knowledgeable. He was extremely diligent to assure the work was done correctly. He did not rush , completed the job and checked to assure that everything was working correctly before leaving. I would highly recommend Dan and WK to anyone.
- Charles N.
Needed service for my water heater. Called WK Mechanical and received the best service you can get. Warner was very professional and Trish O. the office manager was great, Lets not forget Rich he was also great. Thank You for all your help. WHEN YOU WANT PROFESSIONAL HEATING AND COOLING SERVICES CALL WK MECHANICAL!!
- Ernie M.
Dan was awesome. Right on time and called before he arrived with an updated arrival. He was thorough and explained things very well. Awesome experience and glad I signed up for the maintenance program. If everyone is as professional and thorough as Dan I will be in good shape!
- Adam G.
Warner at WK mechanical was so educational and took the time to explain what he did and why it was necessary. He has beautiful people skills and delivers his message well. He is thorough and professional. I have been a customer for 15 years and this visit was tops. The company does great work, responsible and solid customer service.
- Evelyn H.
Bottom Line - Dan was awesome and I'll DEFINITELY use WK Mechanical for all of my future furnace/AC needs. Dan expertly diagnosed (not guessed) what was wrong with my furnace and then not only changed the part, but took the extra time to make sure everything was functioning well and even did some tweaking of the system to make sure everything was working well before he left. Neat, polite and someone I'd definitely want in my home.
- John C.